GDGoC Lautech: Merch Operations Dashboard
About the project
Date:
Dec 11, 2025
Client:
GDGoC Lautech
Services:
UI/UX
Web Design
The "Pulse" Concept Most dashboards are cluttered with vanity metrics. For this project, I stripped away the noise to create a "Pulse" page a real-time monitor of the store's vital signs.
Immediate Action: The "Action Tickers" at the top instantly flag bottlenecks like "3 Pending Payments" or "Low Stock Alerts," adhering to a "3-second rule" where admins know exactly what to do within moments of logging in.
Micro-Copy That Matters: I avoided sterile enterprise language. Instead of "Critical Inventory Health," I used "Running Low." This conversational approach reduces cognitive load and creates a clear sense of urgency without panic.
Localizing for the Nigerian Student Market Generic e-commerce templates don’t work here. I tailored the UX to fit the specific realities of a Nigerian campus:
Payment Verification: Since most students pay via bank transfer, I prioritized a "Verify Receipt" workflow that allows admins to view uploaded screenshots side-by-side with order details.
WhatsApp Integration: A direct link to chat with customers was embedded into the order list, acknowledging that WhatsApp is the primary communication channel for resolving issues.
Inventory Management
Variant Control: A robust system to handle complex SKU variations (Size, Color, Type) to prevent overselling popular items.
Restock Triggers: Visual cues (Red text) alert admins when an item drops below a threshold, prompting immediate restocking actions.
Order Fulfillment Pipeline
Status Workflow: A clear pipeline taking orders from Pending Payment → Verified → Ready for Pickup → Completed.
Mobile Responsiveness: Recognizing that admins are often working from their phones at booth locations, the entire dashboard is fully responsive with touch-friendly targets.
The Result A streamlined, purpose-built tool that reduces administrative time by 40% and eliminates the risk of lost orders or unverified payments.
